{"product_id":"customer-century-taylor-francis-ltd-9780415512787-lessons-from-world-class-companies-in-integrated-communications-anders-gronstedt","title":"Customer Century","description":"\u003cp\u003eDiscover the transformative insights in \u003cstrong\u003eCustomer Century\u003c\/strong\u003e by \u003cstrong\u003eAnders Gronstedt\u003c\/strong\u003e, published by \u003cstrong\u003eTaylor \u0026amp; Francis Ltd\u003c\/strong\u003e in 2011. This engaging paperback, spanning 252 pages, delves into the essential strategies for thriving in today's customer-driven landscape. Drawing from in-depth interviews with senior executives from industry giants like Hewlett-Packard, Ericsson, Philips, and Xerox, Gronstedt provides actionable advice tailored for business leaders aiming to excel in the 'customer century.' This book is a must-read for anyone interested in enhancing business communication, marketing strategies, and consumer satisfaction. Equip yourself with the knowledge to navigate the evolving marketplace and foster lasting customer relationships. Whether you're a seasoned manager or an aspiring entrepreneur, \u003cstrong\u003eCustomer Century\u003c\/strong\u003e will empower you to achieve sustainable business success.\u003c\/p\u003e","brand":"Anders Gronstedt","offers":[{"title":"Default Title","offer_id":52247818436950,"sku":"9780415512787","price":61.83,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9780415512787.jpg?v=1767773469","url":"https:\/\/www.englishbook.pt\/products\/customer-century-taylor-francis-ltd-9780415512787-lessons-from-world-class-companies-in-integrated-communications-anders-gronstedt","provider":"Bookshop","version":"1.0","type":"link"}