{"product_id":"customer-experience-in-the-context-of-omnichannel-retailing-springer-verlag-berlin-and-heidelberg-gmbh-co-kg-9783658475673-analysis-of-marketing-instruments-channel-integration-and-customer-experience-dimensions-during-the-customer-journey","title":"Customer Experience in the Context of Omnichannel Retailing","description":"\u003cp\u003eDiscover the intricacies of customer experience in the rapidly evolving landscape of omnichannel retailing with \u003cstrong\u003eCustomer Experience in the Context of Omnichannel Retailing\u003c\/strong\u003e by Nils Fränzel. Published by \u003cstrong\u003eSpringer-Verlag Berlin and Heidelberg GmbH \u0026amp; Co. KG\u003c\/strong\u003e in 2025, this insightful book spans \u003cstrong\u003e261 pages\u003c\/strong\u003e and delves into the multidimensional aspects of customer experience.\u003c\/p\u003e \n\n\u003cp\u003eFränzel’s comprehensive analysis highlights the reciprocal interactions between various dimensions of customer experience, providing valuable insights for both researchers and practitioners. This book emphasizes the significance of understanding different stages of the customer journey, making it an essential read for anyone involved in the retail sector. Enhance your knowledge and stay ahead in the omnichannel retailing space with this essential guide.\u003c\/p\u003e","brand":"Bookshop","offers":[{"title":"Default Title","offer_id":52266648961366,"sku":"9783658475673","price":121.24,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9783658475673.jpg?v=1767799491","url":"https:\/\/www.englishbook.pt\/products\/customer-experience-in-the-context-of-omnichannel-retailing-springer-verlag-berlin-and-heidelberg-gmbh-co-kg-9783658475673-analysis-of-marketing-instruments-channel-integration-and-customer-experience-dimensions-during-the-customer-journey","provider":"Bookshop","version":"1.0","type":"link"}