{"product_id":"customer-relationship-management-springer-verlag-berlin-and-heidelberg-gmbh-co-kg-9783662553800-concept-strategy-and-tools-v-kumar","title":"Customer Relationship Management","description":"\u003cp\u003eDiscover the comprehensive insights of \u003cstrong\u003eCustomer Relationship Management\u003c\/strong\u003e by \u003cstrong\u003eV. Kumar\u003c\/strong\u003e, published by \u003cstrong\u003eSpringer-Verlag Berlin and Heidelberg GmbH \u0026amp; Co. KG\u003c\/strong\u003e in 2018. This third edition spans \u003cstrong\u003e411 pages\u003c\/strong\u003e and delves into the strategic and tactical dimensions of customer relationship management in today's dynamic business landscape. Perfect for professionals and students alike, this book offers valuable knowledge to enhance your understanding of effective customer engagement and retention strategies. Elevate your CRM expertise and unlock the potential of your customer relationships with this essential read.\u003c\/p\u003e","brand":"V. Kumar","offers":[{"title":"Default Title","offer_id":52247143416150,"sku":"9783662553800","price":96.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9783662553800.jpg?v=1767772357","url":"https:\/\/www.englishbook.pt\/products\/customer-relationship-management-springer-verlag-berlin-and-heidelberg-gmbh-co-kg-9783662553800-concept-strategy-and-tools-v-kumar","provider":"Bookshop","version":"1.0","type":"link"}