{"product_id":"customer-service-intelligence-taylor-francis-ltd-9780750681902-lynn-van-der-wagen","title":"Customer Service Intelligence","description":"\u003cp\u003eEnhance your understanding of customer service with \u003cstrong\u003eCustomer Service Intelligence\u003c\/strong\u003e by \u003cstrong\u003eLynn Van der Wagen\u003c\/strong\u003e. Published by \u003cstrong\u003eTaylor \u0026amp; Francis Ltd\u003c\/strong\u003e in 2007, this insightful paperback spans \u003cstrong\u003e208 pages\u003c\/strong\u003e and delves into various management and educational theories tailored for customer service trainers. The book offers a comprehensive exploration of different approaches, enriched with practical case studies and real-world examples that bring the concept of customer service intelligence to life. Whether you are a seasoned professional or just starting in the field, this resource is essential for developing effective customer service strategies. Discover the tools and insights you need to elevate your training and improve customer interactions.\u003c\/p\u003e","brand":"Lynn Van der Wagen","offers":[{"title":"Default Title","offer_id":52247816569174,"sku":"9780750681902","price":50.92,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9780750681902.jpg?v=1767773468","url":"https:\/\/www.englishbook.pt\/products\/customer-service-intelligence-taylor-francis-ltd-9780750681902-lynn-van-der-wagen","provider":"Bookshop","version":"1.0","type":"link"}