{"product_id":"designing-experiences-columbia-university-press-9780231191685-j-robert-rossman","title":"Designing Experiences","description":"\u003cp\u003eDiscover the art of experience design in \u003cstrong\u003eDesigning Experiences\u003c\/strong\u003e by \u003cstrong\u003eJ. Robert Rossman\u003c\/strong\u003e and Mathew D. Duerden, published by Columbia University Press in 2019. This insightful book spans 224 pages and offers a comprehensive introduction to the principles and practices of experience design.\u003c\/p\u003e \n\n\u003cp\u003eRossman and Duerden expertly synthesize key theories and methods from various disciplines, providing readers with a clear and structured approach to crafting memorable experiences. Whether you're involved in customer relations, marketing, or service design, this book serves as an essential guide to understanding and implementing effective experience design strategies.\u003c\/p\u003e \n\n\u003cp\u003eEnhance your knowledge and skills in creating impactful customer experiences with \u003cstrong\u003eDesigning Experiences\u003c\/strong\u003e, a must-read for professionals and enthusiasts alike.\u003c\/p\u003e","brand":"J. Robert Rossman","offers":[{"title":"Default Title","offer_id":52247311450454,"sku":"9780231191685","price":30.31,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9780231191685.jpg?v=1767772619","url":"https:\/\/www.englishbook.pt\/products\/designing-experiences-columbia-university-press-9780231191685-j-robert-rossman","provider":"Bookshop","version":"1.0","type":"link"}