{"product_id":"how-to-get-things-right-springer-nature-switzerland-ag-9783030140878-a-guide-to-finding-and-fixing-service-delivery-problems-beatriz-mu-oz-seca","title":"How to Get Things Right","description":"\u003cp\u003e\u003cstrong\u003eHow to Get Things Right\u003c\/strong\u003e by Beatriz Muñoz-Seca.\u003c\/p\u003e\n\u003cp\u003ePublished by Springer International Publishing AG, (2019), Hardback, 188 pages.\u003c\/p\u003e\n\u003cp\u003eTopics: Service industries, management.\u003c\/p\u003e","brand":"Beatriz Muñoz-Seca","offers":[{"title":"Default Title","offer_id":52239650619734,"sku":"9783030140878","price":36.37,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9783030140878.jpg?v=1767761939","url":"https:\/\/www.englishbook.pt\/products\/how-to-get-things-right-springer-nature-switzerland-ag-9783030140878-a-guide-to-finding-and-fixing-service-delivery-problems-beatriz-mu-oz-seca","provider":"Bookshop","version":"1.0","type":"link"}