{"product_id":"new-gold-standard-5-leadership-principles-for-creating-a-legendary-customer-experience-courtesy-of-the-ritz-carlton-hotel-company-mcgraw-hill-education-europe-9780071548335","title":"New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company","description":"\u003cp\u003eDiscover the secrets to exceptional customer service with the insightful book, \u003cstrong\u003eNew Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company\u003c\/strong\u003e by the renowned Ritz-Carlton Hotel Company. Published by McGraw-Hill Education - Europe in 2008, this hardback edition spans 304 pages of invaluable wisdom.\u003c\/p\u003e \n\n\u003cp\u003eIn this compelling guide, you will explore the five essential principles that have propelled The Ritz-Carlton to the forefront of the hospitality industry, setting a benchmark for quality, style, and service. Designed for executives and managers at all levels, this book offers actionable insights and innovative strategies to elevate your customer experience to legendary status.\u003c\/p\u003e \n\n\u003cp\u003eUnlock the potential of your business and learn how to implement these time-tested principles to create unforgettable customer interactions. Enhance your leadership skills and transform your organization today!\u003c\/p\u003e","brand":"Bookshop","offers":[{"title":"Default Title","offer_id":52234421928278,"sku":"9780071548335","price":25.91,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9780071548335.jpg?v=1767753631","url":"https:\/\/www.englishbook.pt\/products\/new-gold-standard-5-leadership-principles-for-creating-a-legendary-customer-experience-courtesy-of-the-ritz-carlton-hotel-company-mcgraw-hill-education-europe-9780071548335","provider":"Bookshop","version":"1.0","type":"link"}