{"product_id":"service-modelling-john-wiley-sons-inc-9780470018071-principles-and-applications-vilho-r-is-nen","title":"Service Modelling","description":"\u003cp\u003eDiscover the powerful techniques of service modelling in \"Service Modelling\" by Vilho Räisänen, published by John Wiley \u0026amp; Sons Inc. This insightful hardback, complete with 296 pages, was released in 2006 and is designed for those looking to enhance their understanding of service management.\u003c\/p\u003e \n\n\u003cp\u003eDelve into the intricacies of addressing customer needs, understanding the technical composition of services, and analyzing service performance. This comprehensive guide provides a structured approach to utilizing this vital information, empowering you to streamline and optimize processes effectively. Whether you're a seasoned professional or new to the field, \"Service Modelling\" is an essential resource for improving service delivery and ensuring customer satisfaction.\u003c\/p\u003e \n\n\u003cp\u003eInvest in your knowledge and take your service management skills to the next level with this indispensable book!\u003c\/p\u003e","brand":"Vilho Räisänen","offers":[{"title":"Default Title","offer_id":52229016650070,"sku":"9780470018071","price":135.74,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9780470018071.jpg?v=1767744279","url":"https:\/\/www.englishbook.pt\/products\/service-modelling-john-wiley-sons-inc-9780470018071-principles-and-applications-vilho-r-is-nen","provider":"Bookshop","version":"1.0","type":"link"}