User Experience in Libraries

Preço de venda €55,99 Preço normal €71,67
1 em estoque

Entrega rápida

212 psl.

2016 m.

Minkštas viršelis

Código de barras: 9781472484727
Descrição

How much do you really know about the user experience of your library spaces and services? Do you observe and record your users' behaviour? Do you gather as much qualitative data as quantitative? Are you engaged in user research beyond traditional surveys?