Exploring Service Science

Discover the innovative world of service science in Exploring Service Science by Henriqueta Nóvoa, published by Springer Nature Switzerland AG in 2020. This insightful paperback spans 400 pages and is meticulously organized into six comprehensive sections, each reflecting key themes from leading conferences. Delve into essential topics such as Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management. Perfect for professionals and scholars alike, this book provides a thorough exploration of the multifaceted nature of service science. Enhance your understanding and stay ahead in the evolving landscape of service industries with this essential resource.