• Book cover of: Handbook of Customer Satisfaction and Loyalty Measurement. By: Nigel Hill

Handbook of Customer Satisfaction and Loyalty Measurement

Nigel Hill

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Autorius Nigel Hill
Žanras Commerce
Leidimo metai 2024 m.
Puslapių skč. 288 psl.
Viršelis Minkštas viršelis
ISBN 9781032838687
Leidimas 3 ed

Handbook of Customer Satisfaction and Loyalty Measurement

The third edition of the book offers a thorough guide to collecting and reporting accurate measures of customer satisfaction as well as useful advice on how to use the measures to drive performance improvement.

Book cover of: Handbook of Customer Satisfaction and Loyalty Measurement. By: Nigel Hill

Handbook of Customer Satisfaction and...

€44,85
€44,85 €46,24