Hidden Tier of Social Services

Discover the intricate dynamics of social service provision in "Hidden Tier of Social Services" by Einat Lavee, published by Cambridge University Press in 2022. This insightful book, spanning 75 pages, delves into the critical question: What actions do frontline social service providers take when they face inadequate formal organizational resources during client interactions? Through two extensive qualitative studies focusing on Israeli social service providers, Lavee uncovers the hidden strategies and coping mechanisms employed by these dedicated professionals. This Element is essential reading for anyone interested in sociology and the real-world challenges faced by social service workers. Gain a deeper understanding of the complexities within social services and the resilience of those who serve in this vital field.