Lean Six Sigma in Service

Discover the transformative power of Lean Six Sigma in service industries with Lean Six Sigma in Service by Sandra L. Furterer. Published by Taylor & Francis Inc in 2009, this comprehensive hardback spans 482 pages and provides invaluable insights into the practical application of Six Sigma methodologies. Through a series of compelling case studies, Furterer illustrates how Six Sigma can be effectively utilized in non-traditional sectors and service processes.

This essential guide delves into the Six Sigma DMAIC and Design for Six Sigma IDDOV problem-solving approaches, offering readers a clear understanding of how to enhance service quality and operational efficiency. Whether you're a professional in the field or a student of industrial design, this book is a must-read for anyone looking to implement Lean Six Sigma principles in service-oriented environments.