Managed Heart

Preço de venda €38,69 Preço normal €47,59
2 em estoque

Entrega rápida

352 psl.

2012 m.

Minkštas viršelis

Código de barras: 9780520272941
Descrição

In private life, we try to induce or suppress love, envy, and anger through deep acting or emotion work, just as we manage our outer expressions of feeling through surface acting. This title examines two groups of public-contact workers: flight attendants and bill collectors.