Measure of Library Excellence

Discover the innovative insights of Measure of Library Excellence by Despina Dapias Wilson, published by McFarland & Co Inc in 2007. This comprehensive guide, spanning 220 pages, presents a fresh perspective on the performance assessment and enhancement of library services. By integrating the Malcolm Baldrige Criteria with the Balanced Scorecard, Wilson explores the strengths and weaknesses of this unique approach. The book not only highlights potential pitfalls but also offers a thorough analysis of an organization's infrastructure, making it an essential resource for library professionals and educators alike. Whether you're involved in library planning or seeking to improve organizational effectiveness, this nonfiction work is a valuable addition to your collection. Elevate your understanding of library evaluation with this essential read!