Process Management for the Extended Enterprise

Discover the transformative power of Process Management for the Extended Enterprise by Stefano Tonchia. Published by Springer-Verlag Berlin and Heidelberg GmbH & Co. KG in 2012, this insightful book spans 273 pages and offers a comprehensive exploration of process management's pivotal role in modern business.

Tonchia delves into essential concepts such as internal customer focus and process ownership, which are becoming vital competitive advantages for organizations. The book illustrates how effective process management can lead to strategic shifts in business operations, particularly through approaches like Business Process Reengineering (B.P.R.).

This softcover reprint of the original 1st edition from 2004 is an invaluable resource for professionals in industrial management and information systems, providing practical insights to enhance operational efficiency and drive success in today’s dynamic market.