Serviceology for Services

Explore the forefront of service innovation with Serviceology for Services, authored by Yoshinori Hara. This insightful book, published by Springer International Publishing AG in 2017, serves as the authoritative collection of proceedings from the 5th International Conference on Serviceology for Services held in Vienna, Austria. Spanning 237 pages, it features 21 meticulously reviewed full papers alongside one tutorial paper, all selected from a competitive pool of 75 submissions.

Dive into the latest research and developments in the field, perfect for academics, practitioners, or anyone interested in enhancing their understanding of service-oriented methodologies. The contributions within this volume provide both theoretical insights and practical applications, making it an essential read for those looking to advance their knowledge in service science.