Six Sigma: SPC and TQM in Manufacturing and Services

Discover the transformative power of quality management with "Six Sigma: SPC and TQM in Manufacturing and Services" by Geoff Tennant, published by Taylor & Francis Ltd in 2001. This insightful hardcover book spans 160 pages, offering a comprehensive exploration of Six Sigma methodologies that drive success in leading companies like Motorola and GE.

Geoff Tennant, with his firsthand experience in implementing Six Sigma at GE Capital, delves into the essential frameworks and practices that form the foundation of effective quality assurance and total quality management (TQM). This book is an invaluable resource for professionals seeking to enhance operational efficiency and improve customer satisfaction through statistical methods and quality control techniques.

Whether you're in manufacturing or service industries, Tennant's expert analysis will equip you with the knowledge to implement successful quality management programs. Elevate your understanding and application of Six Sigma principles by adding this essential read to your collection today!