Using Counselling Skills on the Telephone and in Computer-mediated Communication

Explore the essential skills needed for effective communication in the third revised edition of Using Counselling Skills on the Telephone and in Computer-mediated Communication by Pete Sanders. Published by PCCS Books in 2007, this practical guide spans 170 pages and is a must-have for anyone interested in telephone counselling and remote therapeutic practices.

Delving into research on counselling techniques over the phone, Sanders offers invaluable insights alongside the narrative of a real-life agency, highlighting the profound impact of technology in the helping professions. From caller identification to freephone numbers, this guide equips professionals with the tools necessary to enhance their counselling effectiveness in today’s digital world.

Whether you are a seasoned counsellor or new to the field, this engaging book will enrich your understanding of how to navigate the complexities of remote communication in psychotherapy.